I would like to thank you for the outstanding customer service you have provided. As a US Marine and Operation Iraqi Freedom Veteran, I understand the importance of a quality firearm. My .380 Hellcat is my daily CCW and I carry it with confidence because of the quality service I have received from I.O. with any issues that have arisen. When I have called, I received an immediate answer from a knowledgeable person with real solutions; definitely not a call center or typical customer service department. It’s very nice to deal directly with the people who manufacture and repair my weapon. You have always been willing to assist with any problems associated to my weapon and have shown a genuine interest in my satisfaction with your product and service. You have gone above and beyond exceptional customer service. It is very much appreciated!
I purchased one of your sporter ak 47s this weekend. I have been looking at them for several months now. I was blown away by the quality of the build. The rivet work, the laminated stock, the finish on the receiver. I brought the gun home, grabbed a box of ammo, and headed to the back yard. Out of the box, I shot repeated 1 1/2″ groups at 50 or so yards. I had no problem hitting soda cans from the same distance. Thank you. Awesome product, with an awesome price. Keep up the good work. Oh, a little mag wobble with the plastic mags. But nice and tight with some euro surplus mags I own. Let your people know that they are doing a great job.
Excellent customer service
I just wanted to say a big THANK YOU for the service received from you this week. I inquired yesterday. Today the replacement buffers arrived. There is no way that this response from your firm could have been better. I have dealt with several firearms manufacturers and importers, and thought that the service provided there was very good. In no way have I ever seen this level of service before. On your website it states “We aim to have the finest customer service in the industry!” In this case, you have certainly achieved that!
I can’t tell you how appreciative I am of such an amazing piece. The awesome construction is made with American pride. I am good advertisement for the hometown company. This is such an AK upgrade. Please have a blessed day and tell all the employees how proud they should be for their part in producing a high quality instrument.
I Just received mine from Royal Tiger Imports. Dave the customer service rep was great. I had put my address mistakenly in as the FFL shipping address. He helped me, no problem. He even sent a scan of the correct shipping label so I knew everything was fine. As far as the rifle it’s exactly what I wanted and 100% American made. I compared it side by side to my Russian Saiga SGL 21 and they looked alike in many places. There was no mag wobble, gun was lighter than the Saiga and half the price. Also the gun comes with a picattiny rail system already. This saved me about $150 plus a lot of time for buying an aftermarket rail system. Great Deal. Also came with a pretty sturdy black case with red locking clasps, free. Thanks Royal Tiger Imports and I.O inc!
Hello, my name is Darrel T, Im the CEO of Swamp Fox Armory LLC. I would like to commend I.O. inc on making such a quality AK47 for the American people. I have purchased one myself. the model I got was the Hellhound tactical rifle. I have done a few upgrades to it. Quad rail, 6 POS stock, forgrip, last I put an aim point red dot optic. I love the way it fits my shoulder. Most of all i love the way the rifle cycles the rounds. Hardly any metal shavings in the receiver. That tells me a lot. I have zero the rifle at a hundred yards. I will have to say, very impressive shot group. I try my hardest to push all your products to our customers. Thank you for your time God bless.
I want to thank you and your staff for making a locally produced AK at a good price. Purchased one here in St. Cloud, FL and love it. For all the doubters out there I will do my best to convince them that all is good with your products. Jobs for the locals is always plus in my book. Good luck to you and your company.
First off, I love me some ‘Murica and that is where this baby is born and bred. If you don’t have one you better get one before they go up in price. After having one, they could charge $200-300 more for this and still get money from me for it. The weapon has a LIFETIME warranty unlike some companies who give you a year and act like they’re doing you a huge favor. Their QC process is top notch at I.O. Inc. They have turned their reputation around and i trust this weapon. Cleaned it, put a Tango Down stubby vertical grip and a Bushnell TRS-25 on it and hit the range. I put around 500 rds out on day one w/ zero malfunctions. Lost count on how many total rounds out now but still not a single malfunction. Low recoil. My 13 and 15 year old daughters can shoot controlled pairs comfortably from the standing position. Runs great. The fit and finish on the weapon is great. You’re also not taking an overpriced gamble on one of those canted sights importers who treat you like you’re a piece of crap for calling to ask about anything. I’m now trying to figure out how to justify purchasing the M247 from IO to my wife/banker.
I am following up with an email to tell you how much I am enjoying the rifle. I wrote a stellar review of it on Classic Firearms’ website where I purchased it. It is well built, runs like a top, and is very accurate. From my cursory testing, it’s somewhere between 1-2 MOA at 100 yds! It shoots like a dream, and I am taking it to a Project Appleseed shoot in March. I may even let some Canadians shoot it ;). They can’t get AKs up there. Thanks so much for greatly improving your quality control.